How we do it

As a professional offshore software development service provider, we have a clear understanding of our clients' needs based on our years of outsourcing experience.

It is quite easy to start a project with ITGenes. The following is a brief and non-technical overview of how ITGenes works with you to develop software:

What if you have a detailed specification? >>top

• Send it over to us and we will evaluate and analyze the project based on the detailed requirement, then a proposal will be created and with your approval with it, we will submit the resumes of our employees with required skills and experience for your validation. Subsequently a dedicated team with required personnel is identified as well as the hardware/software environment is set up . After all these done, the project kicks off. For more details about our software development process, please read: application development.
• ITGenes also provides 10-hour free consulting service to show our capabilities and win your initial confidence. To get a free consulting service, please mail to: sales(at)itgenes.com

What if you have only an outline of the requirement? >>top

• Contact us and tell your needs and expectations, our analysts will approach you to learn as much as possible about your software outsourcing needs and work with you to build a detailed specification out of it as long as you have clear thoughts on what you really want. For more details about our consulting process, please read: technology consulting .
• ITGenes also provides 10-hour free consulting service to show our capabilities and win your initial confidence. To get a free consulting service, please mail to: sales(at)itgenes.com

What if you need dedicated resources? >>top

• ITGenes will set up an Offshore Development Center (ODC) which will act as a virtual extension of your own development environment to provide development, ongoing support & enhancement, testing services. For more details about our ODC, please read: Offshore development center
• ITGenes offer free trial of 40 hours for you to access our communication abilities and find out how well we create software from your specifications. To get the free trial, please mail to: sales(at)itgenes.com

How to make a Payment? >>top

• Advance payment : Projects as a rule start upon receipt of an advance payment of 20-30% of the total after the development/consulting contract is signed, the left payment will be paid with each delivery.
• How and where to pay : We will provide the information so that you can make wire transfer or credit card payments to our bank.
• Invoice Schedule : Invoice Schedule : We send invoices through e-mail every month for ODC projects, on or near the 1st of each month for time & material projects. Fixed price projects are billed according to schedule with each delivery.
• Payment Schedule : Payment Schedule : Payments must be made in fifteen days on receipt of the e-mail invoice. We greatly appreciate your notification on the day that the payment was wired.

Business Model >>top

• Fixed time/fixed price : This model guarantees on-time, on-budget deliversy of projects, and the total cost and timeline of the development is agreed prior to the start of the project.
• Time & material: This model is suitable for companies who need quick access to resources where requirements are not clearly defined. It is usually applied to large project whose specifications are hanging during the development process. Customers pay a weekly/monthly development fee based on the composition and size of the project team.
• Dedicated offshore development center: ITGenes ODC will help you focus on your core value competencies. Take advantage of ITGenes's technological expertise, and dramatically reduce your R & D expenses. It has been proven to be a successful delivery model for providing our clients an extension arm for their engineering facilities. It works as a combination of onsite and offshore model to meet your needs.

How we protect your intellectual property? >>top

ITGenes considers compliance with the Laws and International Agreements on Intellectual Property (IP) as a critical element in the company's long-term development strategy. We have developed ITGenes Intellectual Property (IP) protection policy which is strictly followed by all ITGenes employees.

The five primary areas of this policy are:

• Non-Disclosure Agreements
• Project-related IP Protection
• Confidential Document Control
• Employee Confidentiality Contract
• Employee Training and Education

How to get communicating? >>top

At ITGenes we strongly believe that free and open communication is the fundamental to the success of any outsourcing exercise. Various communication channels have been developed for us to reach each other conveniently at every stage of a project:

• Face-to-face communication
• Conference calls
• Instant messengers or emails
• IP phones
• Netmeeting

How we identify a team for your project? >>top

By utilizing the favorable environment in Pakistan which presents a sea of technical talents and partnering with an excellent human resource provider, ITGenes can start the project within 5 days for the work of a team less than 4 developers, 10 days for 5-10 developers.

• For a project-base project , the development team consists of project manager, software architect, developer and tester.
• For an ODC project , Project Manager and developer are the prerequisite for team identification.

The members of the team are changeable until it is stable enough to provide consistently stable outsourcing services and meet your needs.

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